Safety Policy
Last Updated: April 19, 2025
Version: 2025V1.0
1. Child Safety
We are committed to creating a safe environment for all users, especially minors. Our platform implements the following measures to prevent Child Sexual Abuse and Exploitation (CSAE):
- Content Moderation: All user-generated content is scanned using automated systems and manually reviewed by our moderation team.
- Age Verification: Certain features require age verification through government-issued ID or other reliable methods.
- Restricted Features: Communication features are restricted for users under 18 years old.
Device Permissions
To provide you with a complete product experience, our app may request access to the following device permissions when necessary.
These permissions are only used when you actively choose to use the related features, and we do not access or collect any data without your authorization.
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Microphone
Used to record voice messages or interact with AI characters through voice chat.
This permission is requested only when you use voice chat or voice input features.
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Photo Library (Read Access)
Used to allow you to select images for your profile or send images during chat conversations.
We access your photo library only when you actively choose to select a photo.
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Photo Library (Add Access)
Used to save generated images or selected content to your device when you explicitly choose to save them.
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Camera
Used to take photos for updating your profile picture or capturing and sharing images during chats.
Third-Party Artificial Intelligence Service Description
To provide intelligent chat and content generation features, this application integrates third-party artificial intelligence services.
- Third-Party Service Provider:
DeepSeek
- Purpose of Data Use:
Generating intelligent response content
Providing AI-related functionality support
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User Consent and Data Usage Policy:
We will only transmit your data to third-party artificial intelligence service providers with your consent, and solely when you actively use the AI-related functions within this application.
We will not use your personal data for the training of any artificial intelligence models.
When you use related features, we may transmit the following information to the third-party AI service provider:
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User input text
When you engage in chat conversations, send messages, ask questions, or request content generation within the application, this information is used to understand your request or instructions and generate appropriate intelligent responses.
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Optional voice input (converted to text before transmission)
When you use voice input or voice chat features, the voice content will be converted into text and used to understand your spoken instructions.
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Necessary contextual information related to the feature
During continuous conversations, recent dialogue summaries or related contextual information may be transmitted to understand context semantics, maintain conversation continuity, and improve response accuracy and personalization.
Important Notice:
We will not collect, upload, or share your photos, audio recordings, or camera content without your explicit actions.
All permissions are used solely for the corresponding functional purposes.
We will not transmit your contacts, photos, device identifiers, or other unrelated personal information to the third-party AI service provider.
We require third-party providers to implement data protection measures that are no less stringent than those described in this Privacy Policy to ensure the security of your information.
2. Content Moderation
Our content moderation process includes:
- Automated scanning for known CSAE material using photoDNA technology
- Keyword filtering for inappropriate language
- 24/7 human moderation for reported content
- Regular audits of moderation effectiveness
3. Reporting Mechanism
Users can report suspicious content or behavior through:
- In-app reporting feature
- Email to safety@tuikeai.com
- Direct contact with our moderation team
All reports are investigated within 24 hours and appropriate action is taken.
4. Data Protection
We implement strict data protection measures:
- End-to-end encryption for sensitive communications
- Regular security audits
- Limited data retention policies
- Employee background checks
5. Compliance
We comply with all applicable laws and regulations including:
- Children's Online Privacy Protection Act (COPPA)
- General Data Protection Regulation (GDPR)
- Google Play's CSAE policies
6. Contact Us
For safety-related concerns, please contact our Safety Team at service@tuikeai.com